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We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
d'Alba's Return Oil Cream Cleanser is a format-bending first cleanser: applies as a cream, transforms into oil on skin contact, and rinses with water as a milk emulsion. The phase transitions are designed to deliver multiple cleansing actions in one product: cream cushions first contact, oil dissolves makeup and sunscreen, milk emulsion rinses everything cleanly. Italian white truffle extract runs through all three phases for ongoing skin-benefit delivery during cleansing.
This is one of d'Alba's more unusual format innovations, sitting between traditional oil cleansers and cream cleansers. For users who find pure oils too greasy and pure creams not thorough enough, this multi-phase approach is the compromise.
Oil phase dissolves sunscreen, makeup, and sebum. Cream phase cushions skin during cleansing and provides nourishing ingredients. Milk emulsion allows clean rinsing. Italian white truffle extract delivers antioxidants throughout the cleansing process. Panthenol and hyaluronic acid prevent post-cleanse tightness. Result: clean skin without stripped feeling.
Apply 1 to 2 pumps to dry face. Massage for 60 seconds; the cream will transform into oil as you work. Add a splash of lukewarm water to emulsify; continue massaging as it turns milky. Rinse thoroughly. Follow with a second gentle cleanser for full double cleanse.
Use PM only; AM routines typically don't need oil cleansing.
A first cleanse (oil cleanse replacement). Follow with a water-based second cleanse for full double cleansing. The cream-to-oil-to-milk transitions clean thoroughly but a final foam or gel cleanse ensures no residue.
Different formats, similar category. BoJ Balm is solid melts-to-oil. d'Alba is liquid cream-to-oil-to-milk. Both clean well. d'Alba has more complex phase behavior; BoJ is simpler. Choose by texture preference.
Yes. 60 seconds of massage dissolves most waterproof formulas. For stubborn eye makeup, use a dedicated eye makeup remover first.
No. Despite the cream base, it absorbs into oil quickly and rinses cleanly. Post-cleanse skin feels soft, not greasy or filmy.
3 to 4 months with daily PM use.
Pair with d'Alba White Truffle Double Serum & Cream for the moisturizer step, or d'Alba First Spray Serum for hydration.
Browse the d'Alba collection or related: cleansing balms and oils, Korean cleansers.
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