Customer Service Policy

Our customer service team offers comprehensive consulting and after-sales support for all shopping issues on usmirai-skin.com, covering product inquiry, order problem, logistics consultation and merchandise matching guidance.

All staff adhere to polite and patient service principle, respond to user questions and feedback timely, solve shopping troubles for customers with practical and efficient processing ways.

We fully safeguard legitimate shopping rights of every consumer. For abnormal order, defective goods and service disputes, we will follow unified platform rules to conduct fair handling and coordination.