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We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
AROMATICA's Pure & Soft Feminine Wash is the brand's core intimate care product, stripped to the essentials. The formulation is pH-matched (around 4.5 to 5.5) to align with healthy vulvar skin and vaginal flora, uses mild coconut-derived surfactants, and avoids synthetic fragrance, parabens, and sulfates. It's the daily cleanser for users who want the cleanest possible intimate wash without botanical extras.
This product has become one of AROMATICA's bestsellers because it solves the basic problem that most mass-market intimate washes get wrong: they're either too alkaline (like body soap) or loaded with scent chemicals that trigger irritation. Pure & Soft simply cleans, rinses, and leaves. At $34.66 for 170ml, the price is slightly higher than drugstore but fair for the clean formulation.
Mild coconut and sugar-derived surfactants remove daily buildup from the external vulvar area. The pH is calibrated to match the acidic environment that healthy vaginal lactobacillus prefers, so washing doesn't disrupt natural flora. Panthenol and light hydrators soften skin. No fragrance, no harsh preservatives. This is a "first, do no harm" wash rather than a treatment product.
Apply a small amount (dime-sized) to the external vulvar area during showering. Work into a mild lather with warm water, then rinse thoroughly. Do not use internally. Pat dry with a soft clean towel. Safe for daily use. For post-workout or post-intercourse freshening, apply externally and rinse; don't douche or use internally.
Yes. The pH-balanced, fragrance-free formulation is designed for daily use without disrupting intimate microbiome balance. Some users prefer every-other-day, which is also fine.
Pure & Soft is the truly minimalist option, no botanical actives, just clean gentle cleansing. The Dandelion Gel adds light herbal soothing. For pure-sensitive skin or no-additive preference, Pure & Soft. For slight botanical comfort, Dandelion. Both are pH-matched.
Yes, this is one of the safer choices in the category. If you have extreme sensitivity (postpartum, post-surgery, active infection recovery), switching to water-only rinsing temporarily is an option, and this wash is the second-most-conservative choice.
Not directly by masking. By supporting healthy pH balance, it helps your body's natural systems stay in check. Persistent odor should be evaluated by a healthcare provider, as it can indicate BV or other conditions that need treatment.
Daily use: 3 to 4 months. The pump dispenses efficiently so there's little waste. Store in a cool dry shower area.
If you prefer a version with mild botanical soothing, try AROMATICA Dandelion Feminine Gel. Explore the full AROMATICA collection for body and haircare to match.
Browse AROMATICA or Korean body care.
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